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Shipping & Returns

Warranty:

In the unlikely event that you experience problems with the product(s) or installation, please contact your sales representative or email Support@leederservices.com . Though we know our products very well, in some specific instances an electrician is needed to troubleshoot the issue. Costs for an electrician are not the responsibility of Leeder Services, nor are we responsible for any damage or injuries resulting from improper installation.

Leeder Services will conduct thorough troubleshooting activities before any warranty return is authorized. We also require a completed RMA form, filled out and returned to us along with the items in their original packaging. Please give us a call or email Support@FlexfireLEDs.com to be guided through this process. In accordance with our comprehensive policy on our website, incorrect installation will void any warranty. To make troubleshooting simple, please check for any defects or issues during "STEP 3" of the pre-installation guide.

Returns:

You may return products within 30 days of the original shipment date, subject to the following:

30 days or more past the original shipment date:

Delivery times: